Patient Relations Coordinator

*Seva Dental Team* LLC (“Seva”) is looking for a full-time Patient Relations Coordinator (“PRC”) at its Toledo, OH location.
The patient experience at a Seva practice is the foundation of success.
The PRC is responsible for ensuring a great patient experience from the moment they walk in until the moment they check out with their next appointment in hand.
Greeting patients with a welcoming smile and kind words is expected.
You are THE focal point of the relationship between a patient and the practice.
*Seva Dental Team is **Driven by Purpose, Defined by Service.
* *Responsibilities: * * Answering all patient calls during the day * Booking appointments * Checking patients in and out * Completing 100% accurate documentation of patient’s financial and insurance responsibility * Collecting payment from patients for procedures performed * Managing the practice patient schedule * Calling patients who are due for service or need to book an appointment * Collecting past-due balances from patients * Helping other Team Members with morning huddles *Qualifications: * * High level of computer proficiency * Ability to multi-task in a fast-paced environment * Professional, positive, service-oriented attitude * Works well with others as a team * Comfortable asking for things i.
e.
Monies owed * 2 years experience in a direct customer contact role * 1 year prior dental office experience preferred * Familiarity with practice management software is a plus *Benefits: * * Medical, Vision, Dental, Life Insurance _coming soon_ * 401k _coming soon _ * Holiday pay and PTO * Monthly Bonus Job Type: Full-time Pay: $19.
00 - $22.
00 per hour Expected hours: 32 – 40 per week Benefits: * Continuing education credits * Free parking * Paid sick time * Paid time off * Professional development assistance Healthcare setting: * Dental office Work Location: In person