Public Area Attendant / Van Driver (Overnight)

Overview: Opportunity: Public Area Attendant/Van Driver As a Public Area Attendant/Van Driver, you will fill a vital role in ensuring guest satisfaction through cleanliness and customer services for each guest.
You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel facilities and outlets and providing incredibly friendly guest service to every guest.
Potential Career Path Bell Person/Door Person/Guest Service Agent – Guest Service Supervisor Essential Functions Cleans and services assigned hotel public areas in a timely and organized manner according to procedures and standards.
Greet guests in a warm and friendly manner immediately upon interaction.
Maintains cleanliness and organization of the hotel’s facilities including but not limited to: stairwells, the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back office area, the laundry room, public restrooms, and other public areas.
Remove all objects (example: room service trays, trash, etc.
) from guest hallways to the service area or offices as needed.
Transport guests safely to and from airport or other locations by driving shuttle van or other vehicles.
Provide information regarding the local community upon request.
Load and unload guest luggage and other materials.
Complete required transportation logs.
Report vehicle mechanical problems immediately.
Obey traffic laws and follow established traffic and transportation procedures.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Work as a Bell Attendant during staffing shortages or peak check/in out periods.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Position Requirements This position will also include driving the hotel shuttle within the local area.
A current & valid driver's license is required, with no moving violations on your driving record.
High School diploma preferred.
Driving record free of serious infractions.
Work Context Requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It About Us : HHM Hotels is proud to be an equal-opportunity employer.
We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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