Posted : Wednesday, October 18, 2023 11:48 AM
_*We are looking for a customer friendly, upbeat and outgoing employee who can represent our brand to highest standards.
*__If you enjoy talking with guests and making them feel at home when they are traveling this maybe the job for you.
For the right person, they will be compensated based on their ability to fulfill the job requirements.
_
Outside of customer service the main responsibilities of a Front Desk Agent include problem solving, distributing room keys, verifying customers’ hotel registration information and calculating guests’ room payments and other additional costs made during their stay, being the liaison between hotel departments.
Please only apply if you are friendly, reliable and take pride in your work.
Some common responsibilities for a Front Desk Agent include the following:
* Manage online, phone and in-person room reservations
* Welcome guests, check them in and explaining the hotel’s amenities
* Take payment from customers
* Respond to guests’ issues and complaints in a friendly, timely manner
* Explain local amenities and attractions to guests
* Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
* Assist customers with the planning of special events such as weddings and business conferences
* Arrange specialized services for VIP customers
Job Type: Full-time
Pay: $12.
00 - $16.
50 per hour
Benefits:
* Employee discount
* Flexible schedule
* Paid time off
Schedule:
* 8 hour shift
Work setting:
* In-person
Work Location: In person
• Phone : NA
• Location : 3434 Secor Rd, Toledo, OH
• Post ID: 9076705640
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