Front Desk Associate

Our company is currently seeking a Front Desk Agent to assist with the check-in and check-out of residents and visitors.
The ideal candidate should be comfortable working in a fast-paced environment and delivering high-quality customer service.
The successful candidate needs to be a self-starter, possesses excellent attention to detail and has the ability to work well under pressure and without supervision.
Responsibilities: * greet customers and welcome them to the hotel * create, cancel and change reservations * pay close attention to detail and information so it can be inputted and documented correctly * Provide information about amenities, restaurants, transportation, and other services in the area.
* enroll customers into the membership program and be able to answer questions and concerns regarding the program * provide customer service and guest service recovery * must be able to problem solve and empathize with the customer * must be able to deescalate a problem rather than esclate it * must have a energetic, sociable personality * professional appearance and conduct is a must * phone etiquette skills are required Job Types: Full-time, Part-time Pay: $12.
00 - $13.
50 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift Experience: * Customer service: 1 year (Preferred) Work Location: In person