Posted : Monday, October 30, 2023 07:27 PM
Our company is currently seeking a Front Desk Agent to assist with the check-in and check-out of residents and visitors.
The ideal candidate should be comfortable working in a fast-paced environment and delivering high-quality customer service.
The successful candidate needs to be a self-starter, possesses excellent attention to detail and has the ability to work well under pressure and without supervision.
Responsibilities:
* greet customers and welcome them to the hotel
* create, cancel and change reservations
* pay close attention to detail and information so it can be inputted and documented correctly
* Provide information about amenities, restaurants, transportation, and other services in the area.
* enroll customers into the membership program and be able to answer questions and concerns regarding the program
* provide customer service and guest service recovery
* must be able to problem solve and empathize with the customer
* must be able to deescalate a problem rather than esclate it
* must have a energetic, sociable personality
* professional appearance and conduct is a must
* phone etiquette skills are required
Job Types: Full-time, Part-time
Pay: $12.
00 - $13.
50 per hour
Benefits:
* Employee discount
* Flexible schedule
* Paid time off
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Oregon, OH 43616: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
• Phone : NA
• Location : 2851 Navarre Ave, Oregon, OH
• Post ID: 9005474670
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