The Area Office on Aging services a 10-county area in NW Ohio by coordinating and providing local services to older adults, their families, and people with disabilities.
We are looking for passionate individuals wanting to make an impact on the health & well-being of those we serve.
We offer not only a welcoming, professional, and family-friendly work environment, but an opportunity to make a difference.
We offer excellent benefits, including flexible work hours, vacation, healthcare, a retirement plan, and tuition reimbursement.
*Job Summary*
The Aetna Care Manager Assistant provides administrative and clerical support to care managers and supervisors in the Aetna Program.
*Essential Job Functions*
* Completes general administrative and clerical duties such as linking, filing, distributing mail, organizing program participants’ charts, correspondence, reports, and other program documents, and assembling various records and manuals as assigned.
* Manages general telephone inquiries, and messages, and forwards calls to appropriate team members.
* Compiles reports and other information, data entry, and may manage statistical reports as necessary or assigned.
* Compiles, sorts, and organizes case records for the department.
* Retrieve records as requested from hospitals, home health agencies, PCPs, etc.
Maintains files and filing systems; reduces active record files as needed.
* Manages routine and non-routine mailings as requested by department team members.
Completes organization functions under leadership direction.
* Enters data into appropriate IT systems/software.
* Maintains and updates IT system data and reports as appropriate and as requested.
* Maintains confidentiality per AOoA policies.
* Maintain and comply with all AOoA employment practices and policies.
* Participates in mandatory meetings and trainings.
* Assists in telephone contacts with program participants, other agency team members, community organizations, and providers.
QUALIFICATIONS: Associate degree in human or social services, preferred; 2 years prior home health, medical office, or social service setting, preferred.
Excellent computer and data entry skills are necessary.
Excellent oral and written communication skills are required.
The position requires communication and interaction with professionals and with the public.
Reliable transportation, insurance, valid driver’s license, the ability to satisfactorily undergo an FBI/BCI check and a Motor Vehicle Record check (MVR) on at least an annual basis.
EEO/AAP, bilingual, and minority applicants are encouraged to apply.
Application Deadline: Until the Position is Filled
*jobs@areaofficeonaging.
com*
_This description is intended to indicate the kind of tasks and level of work difficulty required for the position.
The title of this job shall not be construed as declaring the specific duties and responsibilities of the position.
This position description and/or job vacancy notice is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under supervision.
The use of this expression or illustration describing duties shall not be held to exclude other duties not mentioned.
_
_*Posted: 8/25/23*_
Job Type: Full-time
Pay: From $16.
50 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Work setting:
* Office
* Telehealth
Application Question(s):
* Are you a licensed LPN?
Education:
* Associate (Required)
Experience:
* home health or medical office: 2 years (Required)
License/Certification:
* Driver's License & insurance (Required)
Work Location: In person
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